When is the submission deadline?

Submissions are due August 10, 2026. Questions must be submitted by August 24, 2026.

It was issued by Hillsborough County Board Of County Commissioners. The work is located in Tampa, Florida, United States.

Who is a good fit for this opportunity?

Software vendor with experience delivering cloud-hosted knowledge management or resource hub platforms. Firm with integration expertise for customer-facing government or public-sector systems. Provider experienced in content management workflows and controlled publishing environments. Company with past work supporting permitting, planning, inspections, or development services operations. Vendor capable of providing implementation, configuration, and ongoing support over a multi-year contract.

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Cloud-Hosted Integrated Technical Resources Hub Solution

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Overview

Software, Web & Mobile Development

Tampa, Florida, United StatesPosted: July 10th, 2026Deadline: August 10th, 2026

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SUMMARY

Seeking a cloud-hosted technical resources hub for a Development Services Department to centralize knowledge, streamline content management, and integrate with existing customer-facing platforms. The solution is intended to reduce routine inquiry workload and improve efficiency, compliance, and public service.

KEY REQUIREMENTS

Must have at least two years of documented experience implementing solutions for organizations substantially similar in scope and size to Hillsborough County
Must have ISO 27001 certification
Must have AICPA SOC 1 certification
Must have AICPA SOC 2 certification
Solution must be wholly owned, managed, and implemented by the contractor
Solution must be a secure cloud-based platform hosted in U.S.-based data centers
All sub-processors must be U.S.-based
Must be able to complete implementation within three months of receipt of a purchase order

CONTRACT DURATION

36 months

TIMELINE

Proposals are due by August 10th, 2026, at 2:00 PM Eastern Time.

QUESTION DEADLINE

August 24th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Hillsborough County Board Of County Commissioners

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The issuing organization is seeking a vendor to provide a cloud-hosted integrated technical resources hub solution for its Development Services Department. The solution is intended to centralize departmental technical knowledge, support a controlled and robust content management process, and integrate seamlessly with key existing customer-facing platforms.

The proposed solution should help improve operational efficiency, reduce staff workload, increase organizational capacity, strengthen public trust, and support compliance. It is expected to serve as a reliable information source for users including customer service representatives, planners, permit technicians, reviewers, and inspectors, who currently spend significant time responding to routine questions related to code interpretation, application status, and required documentation.

The contract term is anticipated to be three years.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 10, 2026. Questions must be submitted by August 24, 2026.
Who issued this RFP?: It was issued by Hillsborough County Board Of County Commissioners. The work is located in Tampa, Florida, United States.
Who is a good fit for this opportunity?: Software vendor with experience delivering cloud-hosted knowledge management or resource hub platforms
Firm with integration expertise for customer-facing government or public-sector systems
Provider experienced in content management workflows and controlled publishing environments
Company with past work supporting permitting, planning, inspections, or development services operations
Vendor capable of providing implementation, configuration, and ongoing support over a multi-year contract

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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