Vendors are invited to submit information for the provision of a cloud-hosted case management system designed to facilitate comprehensive case management across a variety of court and non-court programs. The envisioned solution should enable automated processes for case intake, referral, scheduling, workflow management, and case closure, all within a secure, user-friendly, and accessible environment.

Key requirements include role-based access for court staff, practitioners, and external partners; seamless integration with existing court case management systems, electronic filing systems, and related platforms; and the ability to generate reports, dashboards, and support program evaluation. The system must ensure the secure handling of sensitive data, with particular attention to the segregation of court-referred and non-court-referred information. Additionally, the capability to incorporate emerging technologies, such as process automation or AI-assisted features, is highly desirable.

The solution should prioritize accessibility and language access, ensuring it accommodates a diverse user base. Vendors should detail their approach to integration, security, and support for evolving technology needs.