Cloud-Based Ticketing and Event Management Solution
Overview
Settle Signals
Market intelligence for public sector sales teams
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.
SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
August 3rd, 2026: RFP notice published
August 19th, 2026: Deadline to submit clarifying questions
September 9th, 2026: Deadline to publish responses to RFP questions
September 23rd, 2026: Deadline for RFP proposal submissions
October 2026: Selected vendor(s) virtual demonstrations
November 2026: Proposal/vendor selected and notified
February 1st, 2027: Goal date to have contract in effect
Spring 2027: Implementation planning
July 1st, 2027: Go-live date
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Minnesota State University, Mankato
DESCRIPTION
The procuring agency seeks a vendor to provide a comprehensive, cloud-based ticketing and event management platform supporting a wide range of event operations. The solution should be delivered as a software-as-a-service platform with a mobile-responsive interface and compatibility across major web browsers. Required capabilities include parent and child page structures for departmental event management, recurring event management, reserved seating, and general admission functionality.
The platform should support mobile and digital ticket delivery, ticket transfers for administrators and end users, customizable electronic ticket designs, and payment processing through Authorize.net or an equivalent provider. It should also support Apple Pay, Google Pay, Venmo, and contactless payments. User management requirements include single sign-on integration with university authentication systems, tiered pricing and access for students, faculty, staff, alumni, and donors, and configurable administrative permissions.
Marketing, customer relationship management, reporting, implementation, and support capabilities are also required. Features should include coupon and promotional codes, pre-sale access codes, event link tracking, campaign attribution, influencer or affiliate tracking links, real-time sales reporting, attendance and ticket-scan reporting, and financial reconciliation reporting. The selected vendor will provide onboarding, implementation assistance, staff training, documentation, online training materials, and ongoing customer support, including 24/7 chat and phone support. The contract period will be three years, and questions must be submitted by August 19, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 23, 2026. Questions must be submitted by August 19, 2026.
- Who issued this RFP?
- It was issued by Minnesota State University, Mankato. The work is located in Mankato, Minnesota, United States.
- Who is a good fit for this opportunity?
- Established SaaS provider specializing in ticketing and event management platforms
- Experience supporting universities or complex multi-department event operations
- Expertise integrating payment processors, digital wallets, and contactless payments
- Proven capabilities in SSO, role-based access, CRM, marketing attribution, and analytics
- Strong implementation, training, documentation, and 24/7 customer support resources
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.