When is the submission deadline?

Submissions are due August 7, 2026.

It was issued by Ohio Department Of Job And Family Services. The work is located in Columbus, Ohio, United States.

Who is a good fit for this opportunity?

Proven experience with legacy system modernization, especially mainframe-to-cloud migrations. Expertise in child support or case management systems for public sector clients. Strong capabilities in data platform integration and analytics modernization. Demonstrated success in large-scale government IT implementation projects. Ability to support multi-year, phased technology modernization initiatives.

Cloud-Based Support Enforcement Tracking System Modernization Services (Due August 7, 2026)

Overview

Software, Web & Mobile Development

Columbus, Ohio, United StatesPosted: June 29th, 2026Deadline: August 7th, 2026

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SUMMARY

Ohio seeks a qualified vendor to modernize its Support Enforcement Tracking System, transitioning from mainframe to cloud-based architecture and upgrading related data management and analytics components.

KEY REQUIREMENTS

Must have successfully completed at least one web-based application modernization project within the past three years
Must be registered with Ohio Shared Services to do business in the State of Ohio
Must not be subject to an unresolved finding for recovery under Ohio Revised Code Section 9.24
Must provide certificates of insurance as required by the ODJFS Contract
Must include an Embedded MBE Participation Plan using Form 7k
Must provide a staffing plan including an organizational chart and contingency plan
Must identify Key Personnel including Project Manager, Lead Business Analyst, Lead Technical Architect, UX Designer, Lead Developer, Testing Lead, and Change Management Lead

CONTRACT DURATION

12 months

TIMELINE

June 26th, 2026: RFP Issued

July 13th, 2026: Pre-Proposal Conference

June 30th, 2027: Initial Contract Term Ends

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Ohio Department Of Job And Family Services

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DESCRIPTION

The State of Ohio is seeking a vendor to modernize its Support Enforcement Tracking System (SETS) through the development and implementation of a cloud-based architecture. This modernization will involve transitioning the existing mainframe system to a contemporary, cloud-enabled solution, significantly enhancing the program's technological capability and scalability. The project also includes comprehensive data platform upgrades, aiming to transform data from a passive resource into an active, strategic asset driving improved case management, service delivery, and supervisory oversight.

Key elements of the modernization initiative involve reengineering the Intake and Case Initiation processes, especially the modernization of state and federal data exchanges, and mainframe-driven batch jobs associated with case initiation. The successful vendor will also migrate core data exchange jobs and batch processing currently scheduled via control-m into the new architecture. Core business capabilities around case management, the vital financial management components of the child support system, and the data analytics platform will all be upgraded, with a priority on integrating actionable insights directly into operations. Additionally, supporting modules that facilitate specific Office of Child Support business processes will be modernized alongside the primary case management system. The contract for these services is planned for a two-year period.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 7, 2026.
Who issued this RFP?: It was issued by Ohio Department Of Job And Family Services. The work is located in Columbus, Ohio, United States.
Who is a good fit for this opportunity?: Proven experience with legacy system modernization, especially mainframe-to-cloud migrations
Expertise in child support or case management systems for public sector clients
Strong capabilities in data platform integration and analytics modernization
Demonstrated success in large-scale government IT implementation projects
Ability to support multi-year, phased technology modernization initiatives

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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