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Cloud-Based SMS Text Message Platform

Overview


Software, Web & Mobile Development
St. Petersburg, Florida, United StatesPosted: September 30, 2026Deadline: November 17, 2026

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SUMMARY


The organization is seeking a vendor to implement and support a cloud-based SMS platform for real-time transit arrival information and service alerts. The scope includes hosting, implementation, maintenance, technical support, licensing, and related professional services.

KEY REQUIREMENTS


TIMELINE


Issue Solicitation: October 16th, 2026

Pre-Proposal Conference: October 27th, 2026

Offers Due: November 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Pinellas Suncoast Transit Authority

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The issuing organization seeks a vendor to provide a secure, reliable, cloud-based SMS text messaging platform for transit operations. The solution must include a new short code that enables riders to receive real-time bus arrival information and service alerts via text message at bus stops.

The selected vendor will be responsible for providing all software, hosting, testing, implementation, maintenance, technical support, licensing, and professional services required to deliver a fully operational SMS text messaging solution. A pre-bid meeting is scheduled for October 27, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 17, 2026.
Who issued this RFP?
It was issued by Pinellas Suncoast Transit Authority. The work is located in St. Petersburg, Florida, United States.
Who is a good fit for this opportunity?
  • Cloud-based communications and SMS platform provider
  • Experience supporting transit agencies and real-time rider information systems
  • Demonstrated capabilities in short-code messaging, hosting, implementation, and technical support
  • Strong security, reliability, maintenance, and service management capabilities

Analysis generated by Settle AI from the source RFP.

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