(1) Vendor needs to provide cloud–based personal safety solution. – Implement a comprehensive, cloud–based, personal safety solution for approximately 500 agency staff, enabling field–based staff to trigger rapid response. • Mobile application for iOS and Android • Silent SOS activation via the wearable device and mobile app with a configurable audible option. • Immediate escalation following a defined matrix (e.g., RapidSOS/911, monitoring center, DPH office.) • Real–time location information (GPS) and fallbacks (e.g., cellular/WiFi) • Check–in workflows; missed–check–in escalations. • Person–down/fall detection. • Optional live video/audio streaming to monitoring center for verification. • Role–based access control (RBAC) and privacy guardrails for the system. • Multi–channel notifications (push/SMS/email/automated calls). • Monitoring 24 hours a day, 7 days a week, 365 days a year (24/7/365) • 24/7/365 user support • Incident classification, response time, and resolution • Dashboards: Alerts by type/time/location, response times, unresolved alarms, uptime, health (2) All the questions must be submitted no later than February 17, 2026. (3) Pre–bid meeting will be held on February 10, 2026.