The state of Kentucky is seeking a cloud-based permitting and inspections software solution designed to be both user-friendly and capable of supporting complex commercial projects involving multiple inspections and inter-agency collaboration. The ideal system should require minimal maintenance by county staff, provide comprehensive customer support, and ensure robust security aligned with industry standards and compliance requirements.

Key functionalities should include plan review, payment submission, seamless integration with mobile devices, and easy-to-use interfaces for individuals with limited technical experience. The software must support customizable reporting and analytics, with tools for dashboards, exports, and audit capabilities. Additional features include permit and project tracking (allowing multiple permits per parcel), an integrated GIS interface for parcel lookup and mapping, multiple scheduling regions and zones, unlimited staff and user accounts, and communication functions enabling staff to engage applicants and contractors without requiring portal logins. All questions regarding this opportunity must be submitted by December 10, 2025.