The City of California is seeking a vendor to deliver a comprehensive cloud-based parking access, revenue, and control system. The proposed solution should accurately calculate, collect, track, and report parking revenues, with mechanisms designed to minimize theft and revenue loss. It must support advanced payment options for users, including credit cards, QR codes, online platforms, mobile applications, and, preferably, solutions that reduce or eliminate cash handling.

A dedicated web portal for city staff is required, featuring real-time dashboards, exportable data, and in-depth reporting capabilities covering collected revenues, categorized expenses, and other relevant summaries. The solution should allow for consistent equipment and interfaces across all facilities, ensuring an intuitive and user-friendly experience for both customers and city personnel. Additional features must include support for electronic coupons and validations in all entry and exit lanes, automated or manual issuance and reconciliation of parking tickets, and flexible rate configurations that can be varied by parker type, time of day, and day of week.

Strong internal controls, robust cybersecurity measures, and detailed tracking mechanisms are essential to maintain revenue integrity and operational security. Interested vendors must ensure that their systems and processes adhere to these requirements.