The government authority in West Jordan, Utah is seeking information regarding cloud-based network monitoring solutions tailored for enterprise environments. The desired solution must provide comprehensive network monitoring and visibility, including device telemetry collection, alerting, and operational performance analysis.

Vendors are requested to outline architectural dependencies, limitations, scalability considerations, and operational requirements for their solutions, with particular regard to hybrid environments that combine on-premises infrastructure and optional cloud-based services. Essential features include IP and MAC address lookups, automated configuration backups, configuration comparison with change detection, wireless access point health monitoring, REST-based APIs, and strong automation and integration capacities such as external tool automation and webhooks for alert forwarding.

Additional requirements include integration potential for future expansion with other systems, and support for multi-channel alerts including email, SMS, and mobile push notifications. Vendors are also asked to describe their support models, automation capabilities, and the long-term extensibility of their platforms.