The State of California is seeking a vendor to provide a comprehensive cloud-based mass notification system for SCLAC employees. This solution must deliver emergency alerts and situational awareness tools across various channels, including cell phone voice and text, multiple email addresses, computer or desktop pop-ups, and VoIP phone or PA systems. It is essential that the system incorporates a situational awareness map and allows both pre-configured templates and the creation of unique messages from mobile devices, eliminating the need to log in on a desktop or laptop.

Key requirements include self-service user functions, a mobile SOS feature enabling employees to capture real-time footage of external threats using their device camera, and user-configurable alerts that ensure personal safety, particularly while traveling to and from courthouse locations. The system must allow alerts to be formatted and branded by authorized organizational publishers and be fully operable from both computers and mobile devices. Additionally, the mobile application must match desktop functionality without restrictions related to email addresses, supporting scenarios where multiple accounts utilize the same email. Employees should also be able to designate and receive notifications for multiple court locations, ensuring comprehensive coverage and situational awareness.

This solicitation targets vendors with proven experience in deploying robust and versatile mass notification systems capable of meeting complex organizational safety and communication needs.