Vendor needs to provide cloud–based mass notification system.– System will provide both internal communication tools for county departments and an external emergency alert system (EAS) for public notifications– Support voice, text, email, and mobile alerts integrate with federal and state alerting systems and enable, rapid, targeted outreach to employees, residents, and partner agencies during critical events.– Web–based platform supporting multi–channel alerts (e.g. SMS, voice, email, mobile app, and desktop)– User role management, pre–scripted templates, and audit logging– Vendor–provided onboarding, training, and ongoing 24/7 technical support– High–availability architecture with data security