The organization is seeking a cloud-based legal case management system to modernize its approach to tracking client information, court dates, and legal documentation. The goal is to implement a custom-built solution that streamlines defense workflows and enhances representation for indigent clients by enabling efficient, digital case handling and supporting data-driven decision making.

This Request for Information (RFI) aims to gather detailed, current information on available Case Management System (CMS) options to inform future procurement and selection processes. Areas of interest include company background and strategic direction, technical capabilities, system management features, user experience and core functionalities, reporting and analytics tools, the implementation and migration process, pricing and licensing structures, as well as product terms and conditions.

Vendors are invited to provide comprehensive details addressing these topic areas to support the development of a competitive procurement process. All vendor questions must be submitted by March 18, 2026.