Vendor needs to provide cloud–based learning management system. Solution must support a scalable licensing model to accommodate approximately 600 to 1,500 licenses, depending on City needs. Solution that is intuitive, reliable, and adaptable to evolving organizational, regulatory, and workforce development priorities. A cloud–based Software as a Service (SaaS) LMS platform. Implementation and configuration services. Ongoing maintenance and technical support. Reporting and analytics capabilities. Assignment of a Project Manager or implementation lead. Workflow configuration (approvals, assignment, notifications). Supervision, management, and leadership strategies. Diversity, Equity, Inclusion, Accessibility, and Belonging (City Code). Cybersecurity awareness (policy). Customer service and de–escalation. Productivity Tools (Excel, PowerPoint, Outlook, Word, etc.). Artificial Intelligence (AI) literacy. CAS web SSO, SAML/Shibboleth federated SSO. Real–time learner status and tracking of completion status, engagement, and learner details. Helpdesk or technical assistance. Hosting environment.