(1) Vendor needs to provide cloud–based laboratory scheduling software. • Provide supervisors access to an online scheduling program. • 24/7/365 unlimited cloud–access • Software hosting • Access to Online Help Center • Proactive account management • The platform is a cloud–based service that is intended to assist in the management of business operations. • Full training and support of current and new client administrators. • The scheduling module must be a platform that automates the creation, editing and management of staff schedules as well as leave and shift change requests. • Topic–specific, customized training sessions and educational webinars • Full support and training of administrators during implementation and at any point during the subscription • Unlimited creation of new schedules and revision or re–working of existing schedules • Full online access to training materials • Embedded Help and Feedback links within the software