(1) Vendor needs to provide cloud–based incident management system. – Provide incident management and root cause analysis software application. – Responsible for the extraction and transfer of all event data, reports, and uploads received from the current incident management software application into software application by the go–live date for new EHR system (Oracle). – Responsible for conducting comprehensive testing and validation of all data extraction and transfer processes to ensure accuracy, compatibility, and integration with the existing workflow and systems. – Document the extraction and transfer process, including data mapping, validation procedures, and troubleshooting steps. – Allow for the software application to continue to operate despite failure or unavailability of one or more individual technology solution components, using redundancy where possible. – Allow for different user roles including operators, administrators, managers, etc. – Assign unique identification to each event for tracking purposes. – Allow for document uploads of employee training or statements related to each event record. – Track and manage staff debriefings and resolutions by date, location, persons involved, reporter name, and unique event ID. (2) The contract period will be for one year.