Cloud-Based Human Resources and Payroll Software Solution
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Proposals due by September 30th, 2026 at 4:00 PM.
Proposals opened on October 1st, 2026 at 9:50 AM.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
County Commission Of Berkeley County, West Virginia
DESCRIPTION
The organization seeks a dedicated-tenant, cloud-based human resources and payroll software solution to support more than 500 full-time employees and more than 50 part-time employees. The solution must be web-based and accessible through modern browsers without plug-ins, with responsive design or native mobile applications for employee and manager self-service on iOS and Android. Hosting must include redundant infrastructure, load balancing, and failover capabilities, and the vendor must disclose any subcontracted hosting providers.
The solution must provide configurable password policies, comprehensive audit logging of user access and data changes, clear client ownership of data, and defined data return and deletion procedures at contract termination. Annual third-party penetration testing and vulnerability scanning are also required. Core human resources functionality should include centralized employee records, position and organizational chart management, and onboarding and offboarding workflows with electronic signatures.
Payroll capabilities must support multi-state and multi-jurisdiction tax calculation and filing, multiple pay groups, pay frequencies and pay types, automated tax table updates, direct deposit and pay card payments, and general ledger integration or export. The system should support low-code or no-code configuration, scale with organizational growth, and provide a disclosed update and release schedule, including advance notice and the ability to test changes in a sandbox before production deployment.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 30, 2026. Questions must be submitted by September 30, 2026.
- Who issued this RFP?
- It was issued by County Commission Of Berkeley County, West Virginia. The work is located in Martinsburg, West Virginia, United States.
- Who is a good fit for this opportunity?
- Established HR and payroll SaaS provider with dedicated-tenant cloud offerings
- Demonstrated experience supporting organizations with 500 or more employees
- Expertise in multi-state and local payroll tax calculation, filing, and compliance
- Strong security program with annual third-party penetration testing and vulnerability scanning
- Proven integrations with general ledger and related business systems
- Capability to provide mobile employee and manager self-service applications
- Experience delivering configurable, scalable platforms with controlled release management
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.