(1) Vendor needs to provide cloud–based housing case management system. – Provide a secure, cloud–based Case Management System (CMS) to support the administration of disaster recovery programs. – Replace the canopy platform with a solution that enhances workflow manageability, productivity, and quality control, preferably leveraging a Microsoft–based solution. – Provide a comprehensive software solution that supports case management functionality for the Homeowner Rehabilitation and Reconstruction Program (HRRP), the Rental Rehabilitation and Reconstruction Program (RRRP), and the own a lot build a home program. – The ideal case management system will feature a user–friendly interface, promote an efficient user experience, and support adaptable development with integration capabilities to meet evolving program needs. – Provide all these services, including system implementation, configuration, data migration, training, and ongoing support. – The primary objective is to implement a case management software that serves as the central location and repository for all program applicants’ information and documentation. – Provide comprehensive functionality to process the lifecycle of an application using ODR operations. – Interface with application software’s such as Microsoft office suite and SharePoint. – Integrate with existing external and internal databases such as ClickUp and Kahua. (2) The contract period will be for one year. (3) Pre–bid conference will be held on December 29, 2025. (4) All the questions must be submitted no later than January 7, 2026.