Cloud-Based Employee Recognition Platform and Services
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Project Kick-off call: within 14 calendar days of contract award.
Commissioning and operational training: one week from when the platform is fully setup.
Offers due: July 7th, 2026.
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Department Of Veterans Affairs
DESCRIPTION
A healthcare organization is seeking a vendor to provide a digital, cloud-based employee recognition platform and related services. The platform should enable employees, patients, caregivers, and family members to acknowledge both clinical and non-clinical staff for outstanding customer care and support.
The solution must use a push/pull technology approach by allowing real-time feedback submission from patients, peers, caregivers, and family members, while also delivering personalized recognition and actionable data to staff. Additional capabilities include generating detailed reports on patient satisfaction, patient safety, and staff recognition metrics.
Vendors should offer integrated marketing and communication tools designed to enhance patient experience and increase employee engagement, as well as provide mechanisms for capturing real-time, on-the-spot patient feedback. The contract will span one year, with expectations for prioritized, real-time reporting and insights to management.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 7, 2026.
- Who issued this RFP?
- It was issued by Department Of Veterans Affairs. The work is located in Orlando, Florida, United States.
- Who is a good fit for this opportunity?
- Experience providing cloud-based employee recognition solutions in healthcare settings
- Expertise in real-time feedback and reporting platforms
- Ability to integrate marketing and communication tools for patient and staff engagement
- Proven track record working with hospitals or large healthcare organizations
- Capability to deliver solutions within the United States, preferably New Jersey
Analysis generated by Settle AI from the source RFP.
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