A California agency is seeking a vendor to provide a three-year subscription to a cloud-based email marketing platform. The desired platform should support campaign optimization, personalized content creation, and targeted messaging to specific audiences. Key features include AI-powered automation, behavior-based segmentation, and historical data analysis to enhance campaign performance.

The platform must offer custom analytics, real-time dashboards, and comprehensive reporting tools, such as weekly updates, deliverability tracking, and sender reputation insights. Reports should be exportable in multiple formats and retained in an accessible manner. Other requirements include a centralized, organized media library that avoids duplication and outdated branding, ample template storage for at least 60 subscription groups, and drag-and-drop tools for branded email creation.

The solution must ensure robust management and protection of personal identification information and provide content optimization insights based on industry best practices. Continuous technical support is required, available 24/7 via phone, human live chat, and email, ensuring uninterrupted assistance for agency communications.

Vendors interested in this opportunity should note the question submission deadline is November 14, 2025.