Vendor needs to provide cloud–based electronic document management system. The system must allow for immediate retrieval, precise indexing by statutory requirements, and secure hosting to support potential re–openings, audits, and litigation. All documents must be scanned at a minimum of 300 DPI to ensure legibility of medical records and bills, police reports, video, pictures, and adjuster notes. Implementation of Optical Character Recognition (OCR) for all files, enabling users to search by keywords across the entire 20–year history. The system must preserve the chain of custody for digital files to ensure they are admissible in court as business records. Ability to send ongoing aging claims. Built–in tools to redact Protected Health Information (PHI) or Personally Identifiable Information (PII) when fulfilling public records requests or discovery. Data must be stored in a format (e.g., PDF/A) that remains readable for at least 20 years, regardless of software updates. A secure, off–site hosting environment with 99.9% uptime and Geo–redundant backups to protect against local disasters. The contract period will be for one year. All the questions must be submitted no later than February 23, 2026.