Cloud-Based Contactless Fare Collection Platform

Location:

Connecticut, United States

Posted on:

Jan 23, 2026

Deadline:

Apr 7, 2026

Summary:

Connecticut is seeking a cloud-based contactless fare collection platform with mobile and web applications, QR validation, and integration with payment wallets and third-party apps for regional transit.

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(1) Vendor needs to provide cloud–based contactless fare collection platform. • Agency seeks to deploy a regional system through the selected vendor and anticipates a phased implementation where transit agencies join the contactless fare collection platform • Offering modern fare payment solutions that meet the needs of transit customers. • Provide a standard website, responsive and mobile–friendly, to give transit customers the ability to monitor their tap and payment history with a payment credential • A native application that runs on IOS and Android and is available in the Apple App Store and Google Play Store as a free download. • Generates mobile fare product with a QR code to allow validation of fares electronically through a QR code reader, with ability to validate visually • Accept mobile wallet payment options, including to, Apple Pay, Google Pay and Samsung Pay mobile wallets. • Application Programming Interface (API) for extracting usage data that is free for its designees to access, use, and share • Ability for third party applications such as Google Maps, Apple Maps, Transit App, Citymapper, and Transportation Network Companies. • The mobile ticketing application must be deployed and in use at an existing transit agency that provides over 10,000,000 annual transit trips • Hosting, operation, and maintenance of the mobile ticketing app must be the responsibility of the contractor • Upon receipt of a notice to proceed, the mobile application shall be fully designed, developed, tested, deployed in the Apple App Store and Google Play Store, and revenue ready within three months. • Increase ridership: through more modern payment options, reduced barriers to entry for people new to transit, and easier transfers across services. • Improve customer satisfaction: through convenient fare options and fare capping. • Flexibility and adaptability: through an integrated, interoperable fare collection platform that can adapt as travel patterns and payment technology evolve • Able to scan, interpret, authenticate and validate QR codes that may encode a ticket or an identifier linked to an account. • Provide an interface for mobile inspection devices for fare enforcement staff to view recent tap transactions, customer account information, including eligibility for discount or benefit or fare program being used for travel. • Ability to view tap, payment, and debt history of all credentials (2) All the questions must be submitted no later than Feb 18, 2026. (3) Pre–bid meeting will be held on Feb 4, 2026.

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Submit your next proposal, within 48 hours or less

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