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Cloud-Based Accommodation Management Software

Overview


Software, Web & Mobile Development
Gardner, Massachusetts, United StatesPosted: September 3, 2026Deadline: September 23, 2026

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SUMMARY


The College seeks a cloud-based accommodation management platform integrated with Banner to manage accessibility requests, documentation, approvals, and faculty accommodation letters. The one-year engagement includes implementation, data migration, training, support, and maintenance.

KEY REQUIREMENTS


CONTRACT DURATION


12 months

TIMELINE


September 1st, 2026: RFP Issued

September 9th, 2026: Proposer Questions Due

September 16th, 2026: MWCC Responds to Questions

September 23rd, 2026: RFP Responses Due

January 2027: Anticipated Contract Execution

August 2027: Anticipated Full Implementation

QUESTION DEADLINE


September 9, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Mount Wachusett Community College

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DESCRIPTION


The College is seeking a vendor to provide a secure, cloud-based accommodation management software solution and associated implementation services. The system must support students, faculty, Student Accessibility Services staff, and collaborating offices such as testing services and library services.

The selected vendor will configure and implement the solution to support the College's accommodation workflows and business processes. Required capabilities include integration with the Banner Student Information System; online submission, review, approval, renewal, and management of accommodation requests; secure electronic storage of disability documentation and student records; and compliance with applicable Massachusetts recordkeeping, privacy, and data security requirements. The system must also automate the generation, distribution, and tracking of accommodation letters to faculty each semester.

Implementation responsibilities include planning, system configuration, migration of data from the existing accommodation management system, and training for Student Accessibility Services staff. The vendor will provide ongoing technical support, software maintenance, regular updates, and customer service throughout the one-year contract period. Questions must be submitted by September 9, 2026, and proposals are due September 23, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 23, 2026. Questions must be submitted by September 9, 2026.
Who issued this RFP?
It was issued by Mount Wachusett Community College. The work is located in Gardner, Massachusetts, United States.
Who is a good fit for this opportunity?
  • EdTech or higher education software provider specializing in accessibility and accommodation management
  • Experience integrating cloud applications with Banner or comparable student information systems
  • Strong expertise in data privacy, disability documentation security, and Massachusetts compliance requirements
  • Proven capabilities in implementation, data migration, staff training, and ongoing technical support
  • Established cloud hosting, software maintenance, and customer service operations

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