Claims Adjusting and Processing Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Arizona Department of Administration
DESCRIPTION
The agency is seeking a contractor to provide claims adjusting and processing services on an as-needed basis. The contractor must be capable of processing, adjusting, and handling claims on behalf of the agency under either full-assignment or limited-assignment arrangements.
Services will include providing all materials and support necessary to investigate, adjust, pay, or deny claims in accordance with applicable revised statutes. The contractor may provide liability claims services, workers’ compensation claims services, or both. Responsibilities will also include identifying claims in litigation for prompt review, handling, and reporting.
For workers’ compensation claims, the contractor will process claims and pay benefits in accordance with the workers’ compensation act and applicable rules, using recognized industry practices and generally accepted cost-containment procedures. Payments may be made through commonly accepted banking methods, including paper checks and electronic funds transfers. The contractor must also implement thorough security measures and controls to protect blank check stock from unauthorized use or theft.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 5, 2026.
- Who issued this RFP?
- It was issued by Arizona Department of Administration. The work is located in Phoenix, Arizona, United States.
- Who is a good fit for this opportunity?
- Claims administration or third-party claims services firm
- Experience handling liability and workers’ compensation claims
- Licensed or qualified claims adjusters with applicable state expertise
- Demonstrated knowledge of workers’ compensation laws and industry practices
- Established litigation review, reporting, payment, and cost-containment processes
- Strong financial controls and security procedures for check stock and electronic payments
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.