The City of Long Beach, California, is seeking professional parking operations firms to provide comprehensive citywide parking operations and management services. The selected vendor will be responsible for field staffing, field management, and daily parking operations within the city’s parking system.

The vendor must design and operate a dedicated parking website featuring key information about city parking facilities, permits, transient and monthly parking options. The project requires implementing robust parking management principles and creative marketing strategies to optimize occupancy and revenue for city parking facilities. The successful bidder will also provide the city with a web-based reporting platform for real-time data on occupancy, revenues, expenditures, and tickets.

Superior customer service is essential, including integrating technological solutions for efficient ticketing and payment, recommending strategic pricing, and continuous evaluation of operational improvements. The firm will develop and execute processes for delivering first-class customer service, recommend innovative strategies to enhance revenues, reduce costs, and pursue ongoing cost-saving opportunities. The contract will be awarded for a period of three years.