The city is seeking a vendor to provide a city-wide project management software system designed for use across multiple municipal departments. The platform must enable consistent tracking of projects and tasks while offering the flexibility required to accommodate various team workflows.

Key objectives are to enhance project planning, execution, monitoring, and reporting; streamline management processes; improve cross-departmental collaboration; and ensure timely project completion within budget constraints. The preferred solution is a cloud-based SaaS platform accessible securely from any location, featuring an intuitive interface suitable for users of varied technical backgrounds and scalable to support citywide adoption.

Essential requirements include robust role-based access control for staff, partners, and view-only users; vendor stability, ongoing product development, and experience within the public sector; and a comprehensive suite of capabilities, including intake and work initiation, project planning and scheduling, task and workflow management, collaboration tools, dashboards and reporting, data migration, integrations, security and compliance, as well as training and support for adoption.