A healthcare organization in California is seeking proposals for a citation ticket system to automate and manage the processing of traffic violations at both hospital and outlying clinical sites. The required system should enable security officers to efficiently issue tickets through an intuitive data entry interface while supporting documentation and reporting in accordance with state and local guidelines.

The platform must centralize citation data, facilitate violation tracking, trend analysis, and report generation, and be capable of processing at least 3,000 parking citations annually. Features should include automated notice generation to vehicle owners, enhanced collection activities for delinquent accounts, and options for installment payment plans for indigent individuals. Additionally, the contractor should provide a secure platform adhering to industry standards, such as SSL technology and PCI-DSS compliance, along with robust data protection controls.

Vendors are expected to offer training for security officers, ongoing technical support, and real-time access to the project control and performance data system. The contract will span a period of five years.