A casino organization in Manitoba, Canada is seeking a comprehensive software solution for bill counting within a courtroom environment. The desired system will operate on a Windows 7 workstation connected to a currency counter, and will be used for counting cash from slot machine cash cans and table game drop boxes. The solution must meet rigorous functional requirements, including reading and processing data from cash and ticket boxes, recording counts by individual boxes tied to specific gaming machines, and exporting data in formats compatible with the IGT Advantage casino management system, with support for scalability to accommodate future system upgrades.

The software should offer robust role-based access controls, customizable through integration with Microsoft Active Directory, and must ensure individual tracking and a documented chain of custody for all cash and ticket boxes. It should be capable of re-exporting data in the event of transmission or processing failures, process data from multiple sources concurrently, and include scheduled or on-demand export functionalities. Reporting capabilities should encompass both standard and customizable options, such as daily drop summaries, variance reports, and audit logs.

From a technical perspective, the system must be configurable and support customizations, with comprehensive event and audit logging of all user activities. User account management features should include the ability to disable or logically delete accounts while preserving associated records to maintain data integrity. Additionally, the solution should be capable of integration with the organization’s Enterprise Service Bus via defined APIs or other integration points.