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Cashless Banking and Commissary Application Solution

Overview


Business Systems (ERP, CRM & POS)
Ohio, United StatesPosted: July 31st, 2026Deadline: August 14th, 2026

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SUMMARY


This RFI seeks a statewide cashless banking and commissary platform supporting incarcerated-person trust accounts, POS transactions, deductions, payments, integrations, and real-time financial oversight. Vendors must provide robust APIs, documentation, and support for digital, card-based, and mobile payment channels.

DESCRIPTION


The issuing organization is seeking information from vendors capable of providing a cashless banking and commissary application solution comparable to current market systems. The solution should support stored-value accounts, real-time transactions, point-of-sale integration, comprehensive administrative oversight, and improved reporting and accountability for institutional financial operations.

The proposed platform is expected to support trust account management for incarcerated persons, commissary point-of-sale transactions, child support and debt deductions, and institutional cashier workflows. It should include RESTful API endpoints for account creation and updates, balance inquiries, transaction posting, refunds and voids, reporting, and administrative functions. Inbound and outbound integrations should be available for financial systems, ERP platforms, and identity management services.

JSON should be supported as the default data exchange format, with optional XML transformation for legacy systems. Vendors should provide comprehensive API documentation, including endpoint definitions, request and response schemas, status codes, sample payloads, versioning strategy, and environment access requirements. The solution should support digital, card-based, and mobile payments, fixed and mobile POS environments, and real-time transaction visibility. Questions must be submitted no later than August 7, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 14, 2026.
Who is a good fit for this opportunity?
  • Financial technology providers with cashless banking or stored-value account expertise
  • Vendors experienced in correctional commissary and incarcerated-person trust account systems
  • Companies capable of delivering scalable POS, payment, and administrative platforms
  • Strong REST API and enterprise integration capabilities, including ERP and identity management systems
  • Providers with experience supporting statewide or multi-institution public-sector implementations
  • Demonstrated expertise in secure, compliant, real-time transaction processing

Analysis generated by Settle AI from the source RFP.

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