Case Management System
Location:
Missouri, United States
Posted on:
Deadline:
Summary:
Missouri seeks a vendor to implement a web-based SaaS/COTS case management system with multiple phases of enhancement and integration.
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The selected vendor is required to provide a web-based, Software as a Service (SaaS) or commercial off-the-shelf (COTS) comprehensive case management system. The project will be executed in three phases. Phase 1 focuses on core system implementation, establishing foundational functionality including intake, eligibility determination, Person Centered–Service Plan management, basic agency staff access, and the rollout of a public-facing website.
Phase 2 expands system capabilities to support service delivery management, billing and claims processing, and implements enhancements to Connexion, along with improved features for agency staff and the public-facing website. Phase 3 emphasizes further enhancements to Connexion, expanded agency staff functionality, further development of the public-facing website, and the person portal.
The contract period for this engagement is one year.
Best-fit vendors:
• Specialists in SaaS or COTS case management systems
• Experience with phased software implementation projects
• Proven track record with government or agency IT solutions
• Ability to deliver and support web-based platforms
• Familiarity with billing, claims processing, and public-facing systems
