Vendor needs to provide case management software. Agency seeks a case management software program replacement that will track cases from inquiry and intake, through investigation, conciliation, adjudication, and other sub–processes while offering robust and flexible real time reporting of case status. Provide capabilities for tracking cases, hearings, and staff resources, data entry screens that fully support the needs of each case type, meet scheduling, rescheduling, time limit monitoring, reporting, and correspondence needs of each unit. The proposed software must be an application that can be installed on a windows server environment for the server application. Solution must have the ability to handle all aspects of a discrimination case, from the intake through investigation and evidence collection, to litigation case file management for trial presentation before an administrative court. Solution will need to be able to handle multiple events per case. Solution will need to be able to track multiple types of communication and correspondence that occur during the case investigation. Provide a method to help eliminate contact duplication. Dashboard screens must be available for all staff and customizable by individual. Include a calendaring module that is fully integrated with the cases. Solution must have a robust document generation function as well as a document management module. Ability to generate ad hoc reports that are needed to assist management and staff to track cases and various statistical data. The contract period will be for two years.