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Case Management Enterprise Solution

Overview


Business Systems (ERP, CRM & POS)
Texas, United StatesPosted: August 22, 2026Deadline: September 15, 2026

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SUMMARY


A social services division is seeking a five-year, enterprise-grade case management solution to replace legacy systems and manual processes. The platform must support the full case lifecycle, multiple programs and funding streams, reporting, compliance, security, and centralized administration.

DESCRIPTION


The social services division seeks a modern, fully supported case management enterprise system to replace, consolidate, and standardize existing legacy systems and manual processes. The solution will provide a unified platform for managing case activities across the organization.

The required system must support comprehensive, end-to-end case lifecycle management, including client intake for clinical and non-clinical case types, eligibility determination, assessments, case tracking, service delivery documentation, financial and funding-source management, reporting, compliance oversight, and centralized administration. It must also support multiple programs and funding streams within a single enterprise environment while maintaining data integrity, security, scalability, and compliance.

The contract period will be five years. Vendors must submit all questions by September 1, 2026, and proposals are due by September 15, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 15, 2026.
Who is a good fit for this opportunity?
  • Enterprise case management software providers with social services expertise
  • Companies experienced in implementing multi-program and multi-funding-stream platforms
  • Vendors with demonstrated capabilities in data security, compliance, scalability, and system integration
  • Firms able to provide long-term support and maintenance for public-sector clients

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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