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Camping, Events, and Permits Reservation and Registration Management System

Overview


Business Systems (ERP, CRM & POS)
Providence, Rhode Island, United StatesPosted: July 3rd, 2026Deadline: August 13th, 2026

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SUMMARY


Rhode Island seeks a fully integrated reservation and registration management system to streamline camping, event, and permit bookings across various state facilities.

KEY REQUIREMENTS


TIMELINE


July 2nd, 2026: Solicitation issued.

July 21st, 2026: Vendor Q&A deadline.

August 13th, 2026: Solicitation end date.

January 1st, 2027: Updated project schedule due.

February 1st, 2027: Updated project schedule due.

March 1st, 2027: Updated project schedule due.

May 1st, 2027: Scientific Collectors and Wildlife Permit System go-live.

QUESTION DEADLINE


July 21st, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Rhode Island Department Of Environmental Management

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The State of Rhode Island is seeking a centralized and comprehensive reservation and registration management system for camping, events, and permits. The solution must support day-use site rentals—including shelters, pavilions, picnic tables, and fields—and manage two specific event venues used for daily rentals. The system should efficiently process an average of 16,833 park rentals per year.

Customers must be able to make, change, and cancel reservations through a web-based system, a call center, and on-site at applicable properties. Vendors are expected to provide all necessary mechanisms and customer service for handling reservations and inquiries. Additionally, staff should have the capability to manage all reservation activities, including event registrations, sales transactions, and promoting events, through the web-based platform.

The system should offer customizable operational windows for various components such as camping reservations and POS modules, with flexibility for future go-live scheduling. Staff must be equipped to perform financial transactions and generate reports for managing park reservations, inventory, registrations, permits, and sales.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 13, 2026. Questions must be submitted by July 21, 2026.
Who issued this RFP?
It was issued by Rhode Island Department Of Environmental Management. The work is located in Providence, Rhode Island, United States.
Who is a good fit for this opportunity?
  • Proven experience delivering large-scale reservation management systems for government or public parks
  • Expertise with web-based and multi-channel (online, phone, on-site) booking solutions
  • Strong customer service and support capabilities
  • Ability to provide robust financial reporting and POS integration
  • Experience supporting high transaction volumes and complex event logistics

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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