When is the submission deadline?

Submissions are due July 7, 2026. Questions must be submitted by June 25, 2026.

It was issued by City Of Penticton. The work is located in Penticton, British Columbia, Canada.

Who is a good fit for this opportunity?

Proven experience developing and implementing public sector records management software. Expertise in RMS platforms with API, GIS, and mobile integration. Capability to provide ongoing support and training. Familiarity with Canadian or British Columbian bylaw and public safety requirements. Demonstrated success with similar municipal or government projects.

Bylaw Records Management System Software (Due July 7, 2026)

Overview

Software, Web & Mobile Development

Penticton, British Columbia, CanadaPosted: June 5th, 2026Deadline: July 7th, 2026

Fit Score

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SUMMARY

The institution is soliciting proposals for a comprehensive bylaw records management system with robust tracking, reporting, mobile, and GIS integration features, including a public-facing portal and advanced case and evidence management.

KEY REQUIREMENTS

CONTRACT DURATION

60 months

TIMELINE

Issue Date: June 4th, 2026

Deadline for Questions: June 25th, 2026

Last Day for Issue of Addenda: July 2nd, 2026

RFP Closing Date and Time: July 7th, 2026

Execution of Contract (estimated): August 18th, 2026

QUESTION DEADLINE

June 25th, 2026

Issuing Agency

City Of Penticton

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DESCRIPTION

The institution seeks a vendor to provide, implement, and support a comprehensive bylaw records management system (RMS). The new software must facilitate detailed labeling and tracking of calls and responses, complex relational tracking, dynamic reporting, and offer modern data connections including Application Programming Interfaces (APIs). Mobile compatibility and integration with Geographic Information Systems (GIS) are also required.

Key functionalities include tools for logging and managing public interaction records such as complaints, inquiries, and community engagement. The RMS should feature an online portal to allow the public to register complaints, make offense payments, and adjudicate bylaw disputes online. Map visualization capabilities are essential, enabling users to view incidents and cases with customizable filters by priority and type. Integration with GPS/Automatic Vehicle Location (AVL) systems will support real-time tracking of officers and assets.

Additional requirements include customizable dashboards for KPIs and frequent metrics, advanced statistical analysis tools, pre-built and customizable report templates, evidence tracking with full chain of custody, and robust case management for handling cases through their full lifecycle.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 7, 2026. Questions must be submitted by June 25, 2026.
Who issued this RFP?: It was issued by City Of Penticton. The work is located in Penticton, British Columbia, Canada.
Who is a good fit for this opportunity?: Proven experience developing and implementing public sector records management software
Expertise in RMS platforms with API, GIS, and mobile integration
Capability to provide ongoing support and training
Familiarity with Canadian or British Columbian bylaw and public safety requirements
Demonstrated success with similar municipal or government projects

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