A Pennsylvania government authority is seeking a qualified vendor to provide building automation system services, specifically supporting the Desigo software platform. The vendor must have the capability to function as both an analyst and operator within the system, demonstrating proficiency in recognizing the need for software modifications, providing system backups, and installing software revisions as necessary.

The scope of services includes delivering prompt and clearly defined response times for service requests, with particular emphasis on emergencies and scenarios impacting laboratory safety or essential operations. This opportunity requires expertise in building automation systems and proven experience with Desigo software support.