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Brooke Army Medical Center Nurse Call System Software Maintenance and Technical Support

Overview


Healthcare Services, Wellness & Biotech
San Antonio, Texas, United StatesPosted: July 22nd, 2026Deadline: August 7th, 2026

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SUMMARY


Notice of intent to sole source follow-on software maintenance and technical support for the Rauland Borg R5 Nurse Call System at Brooke Army Medical Center. Scope includes software updates and 24/7/365 telephonic and onsite support for nurse call servers.

DESCRIPTION


The U.S. Government has issued a notice of intent to sole source a follow-on services contract for the Brooke Army Medical Center (BAMC) Rauland Borg R5 Nurse Call System. This notice is informational only and does not constitute a request for quotes, invitation for bids, or request for proposals.

The requirement covers comprehensive software maintenance and technical support for the nurse call system, including software updates and continuous 24/7/365 telephonic and onsite technical support for the nurse call servers. The support is intended to maintain operational reliability of the existing system at BAMC.

The Government states that any decision not to compete the proposed action is at the discretion of the Contracting Officer. If a competitive solicitation is later released, it is expected to be posted through the appropriate government procurement channels.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 7, 2026.
Who is a good fit for this opportunity?
  • Healthcare technology support provider with nurse call system expertise
  • Demonstrated experience supporting Rauland Borg R5 platforms
  • Capability to deliver 24/7/365 telephonic and onsite technical support
  • Strong software maintenance and update management experience for clinical systems
  • Past performance in military, federal, or hospital environments
  • Regional presence or rapid onsite response capability in Texas

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