Bookstore System Modernization
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions due by September 14th, 2026.
Submission deadline is September 24th, 2026.
System implementation target date is April 25th, 2027.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
York University
DESCRIPTION
The organization is seeking a vendor to supply, deliver, implement, and support a commercial off-the-shelf, modern, cloud-based campus retail and e-retail solution. The platform is expected to replace existing course and inventory management, e-commerce, and agency systems with an integrated solution designed for higher education retail operations.
The solution should support textbook and course materials management, digital courseware delivery, inventory management, electronic data interchange, point-of-sale operations, e-commerce, financial management, reporting, customer engagement, and future institutional growth. It should improve operational efficiency, reduce manual processes, enhance data integrity, strengthen reporting, improve the student and faculty experience, and provide a scalable foundation for the bookstore’s long-term digital transformation.
The preferred platform should support an integrated omnichannel retail model, increase automation, facilitate seamless system integration, and help the bookstore respond to changing student expectations and emerging trends in higher education retail. The contract period is five years, and all questions must be submitted by September 14, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 24, 2026. Questions must be submitted by September 15, 2026.
- Who issued this RFP?
- It was issued by York University. The work is located in Toronto, Ontario, Canada.
- Who is a good fit for this opportunity?
- Providers of cloud-based retail, e-commerce, and point-of-sale platforms
- Experience serving university bookstores or higher education retail operations
- Expertise in textbook, course materials, digital courseware, and inventory management
- Capabilities supporting EDI, financial systems, reporting, and enterprise integrations
- Proven experience implementing and supporting omnichannel retail solutions
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.