BD Alaris Software Support Program
Location:
Leavenworth, Kansas, United States
Posted on:
Jan 30, 2026
Deadline:
Mar 9, 2026
Summary:
Market research for BD Alaris Software Support Program covering software maintenance, remote tech support, and interoperability services for infusion systems used by VISN 15.
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This is a SOURCES SOUGHT announcement only. It is neither a solicitation announcement nor a request for proposal or quote and does not obligate the Government to award a contract. Responses to this Sources Sought must be in writing. The purpose of this Sources Sought Announcement is for market research, to make appropriate acquisition decisions, and to gain knowledge of potential qualified businesses capable of providing the following: Alaris Software Support Maintenance and Repair for VISN 15. The purpose of this requirement is software maintenance, support and analytics for BD CareFusion Alaris Infusion Systems. All software and server support and maintenance supplied must be 100% functionally compatible with existing CareFusion Alaris Systems, including infusion device and server management, software, and reporting capabilities as well as all current and future electronic medical records (VistA and Oracle Health). Smart pump technology incorporates software to assure infusion patient safety and consistent, high–quality care that supports real–time continuous quality improvement. Service support includes a base year plus four option years for programs such as Alaris Support, interoperability options, technical environment implementation, server deployment, EMR pre-population, and infusion pump parameters. Services to be provided include remote support, tech support, software/hardware updates, vulnerability patching, project management, access to reports and workshops, preventative maintenance management, annual service tokens, compliance support, nurse education, biomedical training, and remote server support. The technical environment implementation shall ensure full interoperability with Oracle Health regarding infusion management and smart pump programming to enhance clinical workflow, safety, and operational efficiency.
