(1) Vendor needs to provide back office system.– Vendors to partner in the development, implementation, and long–term evolution of a next generation tolling Back Office System– This System is envisioned as a generational platform—a resilient, adaptable, and scalable solution that will serve the region’s tolling and customer service needs until at least the year 2050– The System must also deliver a seamless, customer–centric experience while maintaining high standards of data and financial integrity, transparency, and self–diagnosis• The System should be– Modular and agnostic to third–party systems and lane–side technologies– Scalable and resilient, with robust business continuity, disaster recovery and security protocols– Robust and sophisticated reporting and dashboards– Stable and adaptable, minimizing customer disruption during changes– Future–ready, capable of evolving with agency’s strategic vision and needs(2) All the questions must be submitted no later than December 16, 2025(3) A mandatory pre–bid meeting will be held on December 9, 2025