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Automated Teller Machine Services

Overview


Financial, Legal, HR & Staffing
Quincy, Illinois, United StatesPosted: August 18, 2026Deadline: September 1, 2026

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SUMMARY


A government authority in Quincy, Illinois, seeks a vendor to provide, install, operate, maintain, and support one ADA-compliant standalone ATM. The vendor must supply connectivity, cash, security, customer service, and removal services.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Quote Issue Date: August 17th, 2026

Question/Submission Deadline: August 27th, 2026, at 11:00 AM

Due Date: September 1st, 2026, at 11:00 AM

QUESTION DEADLINE


August 27, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Quincy

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


A government authority in Quincy, Illinois, is seeking quotes for the provision, installation, and operation of one compact, standalone, ADA-compliant automated teller machine at its facility. The vendor must provide its own internet or telephone connectivity for the ATM and ensure that the machine includes current industry-standard security features and complies with all applicable federal, state, and local accessibility and ATM regulations.

The vendor will be responsible for equipping the ATM with an alarm system, providing security at the vendor's or financial institution's expense, furnishing and replenishing cash, and ensuring acceptance of debit and bank cards. Responsibilities also include all service, maintenance, technical support, and customer service through a call center for ATM-related inquiries.

The ATM must display clearly marked signage for applicable fees or surcharges and may not be used to display advertising media. The vendor will also be responsible for all costs associated with removing the ATM for any reason.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 1, 2026. Questions must be submitted by August 27, 2026.
Who issued this RFP?
It was issued by City Of Quincy. The work is located in Quincy, Illinois, United States.
Who is a good fit for this opportunity?
  • ATM service providers or financial institutions with experience deploying standalone ATMs
  • Demonstrated ADA compliance and knowledge of applicable ATM regulations
  • Capability to provide ATM connectivity, cash replenishment, security, maintenance, and technical support
  • Established customer service call center for ATM users
  • Experience serving government agencies or institutional facilities

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