Vendor needs to provide automated and prepaid parking services. • Provide electronic payment processing • Cruise Website; • Mobile/smart phone (device independent responsive design). • Provide the customer with the capability of cancelling any transaction throughout the payment processing process or updating information after the transaction is complete. • The system shall have the cruise dates and number of days auto–populated to ensure customer is paying for the correct number of days for the length of the cruise booked. • The system should accept payment methods including credit cards (Visa, Mastercard, and Discover); as well as widely accepted digital wallets (which may include for example: PayPal, Venmo, Square, Apple Pay, Google Pay, Zelle, etc.). • The system shall provide customizable receipt options. • The proposed system must not include any parking gates to expedite traffic flow. • The provided system must provide high accuracy under various weather conditions and lighting and the system must include alternate procedures if the tag is mis–read. • The proposed system must have the capability to verify valid paid parking, during the entire parking period using identifiers such as a vehicle tag number. • The system shall be able to handle situations where the customer needs to adjust the plate number, including on site (for situations such as arriving in a different car or a rental car). • The system shall validate credit card transactions against the Card Security Code (CSC) assigned to the card to help ensure that the card holder has physical access to the credit card. • Provide the agency with real–time detailed and summary transaction reports. • Provide a marketing strategy and marketing materials to promote the new reservation and parking system. • Provide signage and messaging on the new payment/reservation system and how customers can easily access assistance. • Provide a help desk that can provide 24 hour/7 day assistance to both parking customers and agency staff. All questions must be submitted no later than February 20, 2026. The contract period will be for three years.