Alberta is seeking qualified vendors to provide and manage Atlassian Jira and Jira Service Management solutions for county operations. The selected vendor will implement Jira as the central platform for project management, issue tracking, workflow automation, and IT service delivery, enabling the county to efficiently manage projects, coordinate tasks, track incidents, and streamline service requests across departments.

Vendors are expected to supply comprehensive Atlassian software licensing options covering core platforms related to collaboration, service management, and productivity. The scope of work includes oversight and management of licensing for Jira and Service Management environments, ensuring compliance with Atlassian policies, and maintaining a secure and effective operational environment. Additionally, vendors should offer strategies for managing add-ons and marketplace integrations to extend platform functionality, provide guidance on optimal licensing models, and recommend cost-effective solutions.

The contract duration is two years. Questions regarding this opportunity must be submitted by January 26, 2026.