When is the submission deadline?

Submissions are due October 28, 2026. Questions must be submitted by October 9, 2026.

What is the budget for this RFP?

The published budget is $2,548,500.

It was issued by Department of Consumer Affairs, Contractors State License Board. The work is located in Sacramento, California, United States.

Arbitration Program (Due October 28, 2026)

Overview

Financial, Legal, HR & Staffing

Sacramento, California, United StatesPosted: September 30, 2026Deadline: October 28, 2026

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SUMMARY

The Department of Consumer Affairs, Contractors State License Board is seeking proposals from arbitration agencies to design, develop, and implement a statewide arbitration program for construction-related complaints.

KEY REQUIREMENTS

Must have a minimum of five years of arbitration or alternate dispute resolution experience
Project leader must have a minimum of five years of experience in conducting and overseeing arbitration programs
All employees assigned to the project must have at least two years of arbitration experience
Must have a fully functioning office located in California
Must have a panel of experienced or principal arbitrators sufficient to handle projected arbitrations
Arbitrators must meet minimum qualification standards per 16 CCR § 890
Contractor must have no financial interest in any business actively engaged in providing building contractor services in California

BUDGET

Verified

$2,548,500

CONTRACT DURATION

36 months

TIMELINE

Written Question Submittal Deadline: October 9th, 2026

Response to Written Questions: October 14th, 2026

Final Date for Proposal Submission: October 28th, 2026

Evaluation Process Phase I: October 29th, 2026

Evaluation Process Phase II: November 2nd, 2026

Notice of Intent to Award Posted: November 2nd, 2026

Last Day to Protest the Award: November 9th, 2026

Tentative Agreement Start Date: December 1st, 2026

QUESTION DEADLINE

October 9, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

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Issuing Agency

Department of Consumer Affairs, Contractors State License Board

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DESCRIPTION

The Contractors State License Board (CSLB) is seeking an experienced arbitration firm to provide administrative services, appoint arbitrators, and manage a statewide arbitration program for construction-related disputes. The program includes both mandatory arbitration for financial injuries up to $25,000 and voluntary arbitration for injuries between $25,000 and $50,000. The selected contractor will be responsible for case tracking, arbitrator training, and ensuring awards are issued within 70 days of receipt. The contract term is three years, from December 1, 2026, through November 30, 2029.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 28, 2026. Questions must be submitted by October 9, 2026.
What is the budget for this RFP?: The published budget is $2,548,500.
Who issued this RFP?: It was issued by Department of Consumer Affairs, Contractors State License Board. The work is located in Sacramento, California, United States.

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