A Texas agency is seeking proposals from qualified vendors to provide a cloud-based animal shelter management software solution under a five-year Indefinite Delivery/Indefinite Quantity (ID/IQ) agreement. The desired platform must streamline and support all major shelter operations, including animal care, adoptions, volunteer management, shelter inventory tracking, field work, and medical oversight. The system should align with the agency's commitment to performance transparency, positive outcomes for animals, community engagement, and educational initiatives.

Key technical requirements include cross-platform accessibility on both Android and iOS devices, integration with Two Factor Authentication (2FA) using OKTA, and functionality to enforce periodic password changes for enhanced security. The software should be user-friendly and web-based, mirroring app-based configurations, and enable efficient, centralized management with automatic updates. Other essential features involve support for electronic signatures within the platform, centralized data management, and secure access to user and pet application data.

The shelter management system must incorporate robust modules for adoptions, fostering, and volunteer coordination. Adoption applications should be available in both English and Spanish, ensuring accessibility for users of varying technical skill levels. The contract is scheduled to run for one year, with the option for continued service within the five-year agreement.