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The issuing city seeks a vendor to provide ambulance and first responder fee billing services for a five-year contract period. Services will include timely processing and submission of EMS transport claims to Medicare, Medi-Cal, private insurers, and patients, as well as billing for ambulance 911 and first responder fees.
The selected vendor will manage accounts receivable, follow up on denied and unpaid claims, issue patient invoices and statements, provide customer service support, process refund requests and credit balances, and monitor payer regulations. The vendor must maintain secure systems and practices for protected health information, support audits and data reviews, and comply with payment card industry requirements for credit card and electronic transactions.
Monthly financial reporting and additional reports requested by the city will be required. At a minimum, reports must include gross and net revenue, collections by payer type, aging information, and ad hoc reporting. Questions must be submitted by October 9, 2026.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.