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Ambulance and First Responder Fee Billing Services

Overview


Financial, Legal, HR & Staffing
California, United StatesPosted: October 2, 2026Deadline: November 13, 2026

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SUMMARY


The city is seeking a billing services provider to manage ambulance and first responder fee claims, collections, compliance, customer support, and financial reporting under a five-year contract.

DESCRIPTION


The issuing city seeks a vendor to provide ambulance and first responder fee billing services for a five-year contract period. Services will include timely processing and submission of EMS transport claims to Medicare, Medi-Cal, private insurers, and patients, as well as billing for ambulance 911 and first responder fees.

The selected vendor will manage accounts receivable, follow up on denied and unpaid claims, issue patient invoices and statements, provide customer service support, process refund requests and credit balances, and monitor payer regulations. The vendor must maintain secure systems and practices for protected health information, support audits and data reviews, and comply with payment card industry requirements for credit card and electronic transactions.

Monthly financial reporting and additional reports requested by the city will be required. At a minimum, reports must include gross and net revenue, collections by payer type, aging information, and ad hoc reporting. Questions must be submitted by October 9, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 13, 2026.
Who is a good fit for this opportunity?
  • Experienced healthcare and emergency medical services billing company
  • Demonstrated expertise with Medicare, Medi-Cal, private insurance, and patient billing
  • Strong accounts receivable, denial management, and collections capabilities
  • HIPAA-compliant systems and payment card industry security controls
  • Capacity to provide recurring financial reporting and audit support

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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