Ambulance and First Responder Fee Billing Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Distribute Request for Proposals: October 1st, 2026
Deadline for Questions: October 9th, 2026
Deadline for Responses: November 13th, 2026
City Evaluation of Proposals: Week of November 15th, 2026
Notification of Selected Proposer: November 20th, 2026
Implementation Date: January 1st, 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City of Ukiah
DESCRIPTION
The issuing city seeks a vendor to provide ambulance and first responder fee billing services for a five-year contract period. Services will include timely processing and submission of EMS transport claims to Medicare, Medi-Cal, private insurers, and patients, as well as billing for ambulance 911 and first responder fees.
The selected vendor will manage accounts receivable, follow up on denied and unpaid claims, issue patient invoices and statements, provide customer service support, process refund requests and credit balances, and monitor payer regulations. The vendor must maintain secure systems and practices for protected health information, support audits and data reviews, and comply with payment card industry requirements for credit card and electronic transactions.
Monthly financial reporting and additional reports requested by the city will be required. At a minimum, reports must include gross and net revenue, collections by payer type, aging information, and ad hoc reporting. Questions must be submitted by October 9, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due November 13, 2026. Questions must be submitted by October 9, 2026.
- Who issued this RFP?
- It was issued by City of Ukiah. The work is located in Ukiah, California, United States.
- Who is a good fit for this opportunity?
- Experienced healthcare and emergency medical services billing company
- Demonstrated expertise with Medicare, Medi-Cal, private insurance, and patient billing
- Strong accounts receivable, denial management, and collections capabilities
- HIPAA-compliant systems and payment card industry security controls
- Capacity to provide recurring financial reporting and audit support
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.