An agency in Michigan is seeking consulting services to develop and enhance wayfinding strategies for its airport facilities. The objective is to improve the customer experience through effective assessment, integration of digital solutions, and comprehensive implementation planning for roadway signage and wayfinding both within and around airport terminals and campus areas.

Qualified consultants will need to demonstrate expertise in tailoring wayfinding solutions to the unique characteristics of individual airports. Areas of focus include evaluation and recommendation of digital and mobile tools, color and size coordination, interactive elements, and accessibility improvements. Respondents are also expected to outline their proposed implementation methodologies, including high-level overviews of processes and timelines for large-scale projects, as well as their approaches to ongoing maintenance and support. Preliminary pricing or cost modeling information should also be provided to assist with project planning.

This engagement is planned as a three-year contract, and interested firms are encouraged to submit their capabilities and relevant information for consideration.