The government authority in Minnesota seeks a vendor to provide assessments and actionable recommendations for agency transformation. The initiative aims to realign organizational structure, governance, and the operating model to fit the agency’s evolving role as a focused Medicaid agency, reinforcing accountability, program integrity, and anti-fraud efforts.

The selected partner is expected to support effective implementation through an approach tailored to operational realities, including leadership, workforce, partner relationships, and adapting to external pressures. Activities include collaboration and information sharing with various partners, engaging stakeholders with a structured plan, and ensuring transparent communication throughout the project.

The project involves reviewing and enhancing policies, workflows, and tools for fraud, waste, and abuse detection and response, with an emphasis on embedding integrity and anti-fraud measures in all business processes. The vendor will also develop implementation tools such as project trackers, dashboards, and reporting systems, and establish governance and oversight mechanisms to maintain alignment post-engagement.