(1) Vendor needs to provide administrative fair hearings case management solution.– Modernize its administrative fair hearing process to address inefficiencies, improve usability, and reduce manual work. – Solution must be designed with a flexible and scalable operating configuration to accommodate the diverse needs of various case types. – Solution must be compatible with various operating systems, browsers, and devices – Workflow Automation: Automate scheduling hearings, assigning tasks, and generating notices – Document Management: Centralize all documents in one system – User Experience: Improve usability with simple, intuitive forms for internal users and external constituents – Reporting and Metrics: Automate manual reporting currently done in Excel – Integration and Data: Enable integrations with existing systems, provide accessibility to archived data, and (2) All questions must be submitted no later than January 5, 2026.