The government authority in Denton, Maryland is seeking a vendor to provide additional bandwidth E-Rate service. The required services include business and enterprise-class internet access with a symmetrical bandwidth capacity of 1 Gbps, at least 30 static, publicly accessible IP addresses for WAN use, and the ability to scale to a minimum of 2 Gbps.

The selected vendor must guarantee a two-hour, 24/7 response to outages and a maximum downtime of 24 hours. The service must include monitoring and notification capabilities for Technology staff to assess the status of each internet access link. Email and cell phone notifications are required for any performance lags or complete outages. The contract period will be for five years.