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City of Jacksonville

Ada Online Document Compliance Services

Due
Nov 16, 2026
Questions due
Nov 12, 2026
Budget
$50,000 – $150,000
Estimate
Contract
12 months
Location
  • Jacksonville, Florida, United States
Posted
Nov 2, 2026

SUMMARY


The City of Jacksonville is seeking proposals from a qualified individual or firm to provide services to ensure online documents posted to City websites meet WCAG 2.1 Level AA standards for ADA and Section 508 compliance.
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DESCRIPTION


The City of Jacksonville is seeking a qualified individual or firm to provide a solution and/or services to ensure that online documents posted to City websites meet the Website Content Accessibility Guideline (WCAG) 2.1 Level AA standards to comply with federal rules such as the American with Disabilities Act (ADA) Title II and Section 508 of the Rehabilitation Act. The scope of services includes accessibility assessment, document compliance, integration/technical compatibility, reporting and tracking, performance requirements, and security requirements. The initial contract term is one year, with three one-year renewal options.

KEY REQUIREMENTS


  • Must be legally authorized to do business in Duval County, Florida
  • Must have a Duval County, Florida business tax receipt if located in Duval County
  • Must be properly licensed to operate as a company in the state of Florida
  • Must provide proof of insurance, bonding capacity, and licensing
  • Must register with and use the E-Verify system to verify work authorization status of all new employees
  • Must provide a solution that ensures online documents meet WCAG 2.1 Level AA standards
  • Must provide a solution compatible with major screen readers and assistive technology
  • Must provide a solution that integrates with existing City content management systems

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TIMELINE


The solicitation was opened on November 2nd, 2026. The deadline for questions is November 12th, 2026, at 4:00 PM. The bid submission deadline is November 16th, 2026, at 4:00 PM.

Issuing Agency


City of Jacksonville

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CONTACTS


Primary procurement contact — name, title, email, and phone

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Frequently asked questions


When is the submission deadline?
Submissions are due November 16, 2026. Questions must be submitted by November 12, 2026.
What is the budget for this RFP?
Settle estimates the budget at $50,000 – $150,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by City of Jacksonville. The work is located in Jacksonville, Florida, United States.

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