A California municipality is seeking a vendor to provide comprehensive access control and intrusion protection systems, with an emphasis on system integration, centralized management, and ongoing support. The project requires the assessment and confirmation of access points such as doors, gates, and elevators, as well as the identification of existing security components that could be reused or integrated into the new system. Vendors are expected to evaluate site infrastructure—including network, power, and conduit requirements—and develop a suitable system design that may feature either separate or unified access control and intrusion protection solutions tailored to the site conditions.

The solution must support centralized administration across multiple facilities using unified dashboards, and incorporate Microsoft Active Directory integration for user authentication and role-based access control. Additional requirements include Single Sign-On (SSO), multi-factor authentication (MFA), and adherence to established password policies. The vendor will supply and install door controllers, card readers, electric locks, associated cabling, and Security Center software. The system should allow the city's IT department full administrator-level access, complete documentation, and seamless integration with existing security technologies such as CCTV and alarms. Documentation of system configuration, network design, and troubleshooting procedures is mandatory. Vendors must provide 24/7/365 support with a maximum 4-hour response time and a resolution commitment within 12 hours.